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Safety First

Designed for Fun, Built with Care

Safety First

Tailored experiences designed for different developmental stages

Supervision & Staffing

Staff on hand.

Our trained team members are present across all zones, with staff certified in child safety and first aid.

Built for Safe Play

Safety comes first.

Your safety is our top priority. All play areas and attractions are designed, maintained, and regularly inspected to provide a safe and enjoyable experience for every guest.

Age-Appropriate Experiences

Fun for every age.

Our play experiences are created with different ages and stages in mind, so every little explorer can enjoy adventures that feel right for them.

Certified & Compliant

Safety Certified

Our facilities operate in accordance with recognised local and European safety standards, including EIAC-RQ-IB-006, BS EN 13814, and BS EN 1176, with regular inspections and maintenance programs in place.

Enhanced Safety Features

From secure access systems to thoughtful safety measures, we help families enjoy a smoother, safer and more worry-free visit.

Wristbands & Explorer Wallet

Each child receives a secure wristband digitally linked to their parent or guardian’s wristband. It helps support safe check-in and check-out, while enabling smart features for a smoother visit.

⏰ Kids can easily scan their wristbands at any Time Checker screen to see how much playtime they have left.

Frequently Asked Questions

Find quick answers to common questions, so you can choose the right experience and plan your visit with confidence. More questions? We can help!

Yes. Explorers is designed with children's safety in mind, featuring trained team members, age-appropriate play zones, and regularly maintained equipment.

Our team members actively monitor play areas. However, parents or guardians remain responsible for supervising their children unless they are participating in a supervised activity or workshop.

Present your wristband or QR code receipt to a team member when collecting your child.

Yes. Trained first-aid personnel are available, and first-aid equipment is accessible throughout the facility.

Please inform our team of any allergies before participating in workshops or ordering food and beverages. We will do our best to accommodate dietary requirements.

Absolutely. We strive to create an inclusive environment and encourage families to inform by filling the details of the needs in the waiver so we can provide the best possible support.

Yes. Trained first-aid personnel are available, and first-aid equipment is accessible throughout the facility.

Yes. Play equipment, high-touch surfaces, and common areas are cleaned and sanitized regularly throughout the day.
    • Complete the digital waiver online to save time at check-in
    • Ensure your child wears comfortable, non-slip footwear
    • Bring valid ID for parent/guardian verification
    • Review age-appropriate activities for your child